Pure Gold Water

Refund Policy

Customer satisfaction is important to us. If you receive damaged or incorrect products, please contact us within 24 hours of delivery.

Eligibility

Refunds or replacements are issued for damaged, leaking, or incorrect items only.

Process

Contact our support team via phone or WhatsApp with your order details and photos of the issue. Approved refunds are processed within 5-7 business days.

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